The Signature Board

Personalization please select the following :

• Vertical or horizontal 
• Names only or names with engagement date 
• Preferred color
• Date Layout 

Ordering & Personalization

• Please make sure all the details you share are accurate and exactly as you’d like them to appear on your board, including the spelling of your names and your preferred date format if you choose to add a date.
• We’ll review your request and email you a digital mockup within 2 working days with your order details. 
• You’ll receive your layout by email. Please check your inbox and review and approve the layout as soon as possible to avoid production delays. 
• Your order is confirmed once we receive your layout approval.  We’ll make your board according to the approved layout. No adjustments can be made after. 
• Production time depends on your event date and our current schedule. We’ll share your expected completion date when we confirm your order. 

Production & Rush Orders

• Please place your request in advance production typically takes 7–12 days after order confirmation, so we recommend reaching out earlier if you have a fixed event date.
• If you need your board in fewer than 7 days, rush orders may be available for an additional fee.

Refunds, Exchanges & Changes

• Each Promise Board is made to order. Refunds and exchanges are unavailable for change of mind.
• Changes and cancellations cannot be accepted once production begins.
• If your board arrives damaged or differs from the approved layout, please email us with photos so we can review it.